How to Fix the “File or Directory is Corrupted” Error 0x80070570 on Windows 10 & 11

Error code 0x80070570 is a common issue that Windows 10 and Windows 11 users may encounter while trying to install, update, or copy files on their systems. This error is typically associated with corrupt or damaged files and can prevent you from completing various tasks, causing frustration and inconvenience. However, there’s no need to worry, as there are several effective solutions to resolve error code 0x80070570 and get your system back on track. In this article, we will guide you through the troubleshooting steps to fix error code 0x80070570 on Windows 10 or 11.

Microsoft Windows

Solution 1: Check Your System for Malware

Malware infections can cause file corruption and trigger error code 0x80070570. To ensure your system is clean, perform a thorough malware scan using your preferred antivirus software. Make sure your antivirus definitions are up to date before running the scan. If any threats are detected, follow your antivirus program’s instructions to remove or quarantine them.

Solution 2: Run the Windows Memory Diagnostic Tool

Faulty RAM (Random Access Memory) modules can also lead to file corruption and trigger error code 0x80070570. To check for memory issues, you can use the built-in Windows Memory Diagnostic tool:

  1. Press Windows + R to open the Run dialog box.

  2. Type “mdsched.exe” and press Enter to launch the Windows Memory Diagnostic tool.

  3. Choose “Restart now and check for problems” to allow Windows to perform a memory scan during the next startup.

  4. Your computer will restart, and the memory scan will begin. It may take some time to complete.

  5. Once the scan is finished, your computer will automatically boot into Windows.

If the tool detects any memory issues, you may need to replace the faulty RAM module to resolve the error.

Solution 3: Use the System File Checker (SFC) Tool

The System File Checker is a built-in Windows utility that can scan and repair corrupted system files, which may be the cause of error code 0x80070570. To run the SFC tool:

  1. Right-click on the Start button and select “Windows Terminal (Admin)” or “Windows PowerShell (Admin)” to open an elevated command prompt.

  2. In the command prompt, type “sfc /scannow” and press Enter.

  3. The SFC tool will start scanning your system for corrupted files and automatically attempt to repair them.

  4. Wait for the process to complete. This may take some time.

  5. Once the scan is finished, restart your computer.

Solution 4: Use the Deployment Imaging Service and Management Tool (DISM)

DISM is another useful built-in Windows tool that can help fix system image issues and repair the Windows image. To use DISM:

  1. Open an elevated command prompt by right-clicking on the Start button and selecting “Windows Terminal (Admin)” or “Windows PowerShell (Admin)”.

  2. In the command prompt, type the following command and press Enter:

DISM /online /cleanup-image /restorehealth
  1. Allow the DISM tool to run. This process may take some time.

  2. Once DISM completes the repair, restart your computer.

Solution 5: Check and Repair Disk Errors

Disk errors can also lead to error code 0x80070570. To check and repair disk errors, use the Check Disk utility:

  1. Open an elevated command prompt as mentioned in the previous solutions.

  2. Type “chkdsk C: /f” and press Enter. (Replace “C:” with the appropriate drive letter if your Windows installation is on a different drive.)

  3. The utility will ask if you want to schedule a disk check on the next system restart. Type “Y” and press Enter.

  4. Restart your computer. The disk check will be performed during the boot process.

  5. Be patient, as the process may take some time, depending on the size of your disk and the extent of errors.

Once the disk check is complete, Windows will boot normally.

Solution 6: Temporarily Disable Third-Party Security Software

Sometimes, third-party security software, such as antivirus programs or firewalls, may interfere with system operations and cause error code 0x80070570. Temporarily disabling such software can help identify if they are the source of the problem. However, remember to re-enable them after troubleshooting.

Solution 7: Perform a Clean Boot

A clean boot allows you to start Windows with a minimal set of startup programs and drivers, which can help identify and eliminate software conflicts that might be causing the error. To perform a clean boot:

  1. Press Windows + R to open the Run dialog box.

  2. Type “msconfig” and press Enter to open the System Configuration window.

  3. In the General tab, select “Selective startup” and uncheck “Load startup items”.

  4. Go to the Services tab, check “Hide all Microsoft services”, and click “Disable all”.

  5. Click “OK” and then “Restart” to perform a clean boot.

Solution 8: Update Windows and Drivers

Outdated Windows versions and drivers can cause compatibility issues, leading to error code 0x80070570. Ensure that your Windows operating system and all drivers are up to date:

  1. Go to Settings > Update & Security > Windows Update. Click “Check for updates” and install any available updates.

  2. To update drivers, you can use the Device Manager or visit the manufacturers’ websites to download and install the latest driver versions.

Solution 9: Check Disk Space

Insufficient disk space can also trigger error code 0x80070570. Ensure that you have enough free space on your system drive to perform the task that caused the error.

Solution 10: Perform a System Restore

If the error started occurring after a recent system change, performing a system restore to a point when your system was functioning correctly may help resolve the issue. To perform a system restore:

  1. Press Windows + R to open the Run dialog box.

  2. Type “rstrui” and press Enter to open the System Restore window.

  3. Follow the on-screen instructions to restore your system to an earlier point.

Solution 11: Perform a Repair Install

If none of the above solutions work, you can consider performing a repair install, also known as an in-place upgrade. This process reinstalls Windows while preserving your files, applications, and settings. Before proceeding, ensure you have a backup of your important files.

Conclusion:

Error code 0x80070570 on Windows 10 or 11 can be frustrating, but with the right troubleshooting steps, you can resolve the issue and get your system back to normal. By following the solutions in this article, you can fix the error and enjoy a smooth and reliable Windows experience. If you’re uncertain about performing any of the troubleshooting steps, consider seeking assistance from a knowledgeable friend or a professional technician.

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